Privacy Policy

Privacy Policy

Introduction

At https://personal-injury-help.scoopsurge.com (hereinafter referred to as “Personal Injury Help” or “we,” “us,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and protection of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, or services accessed via links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides your interactions when:

  • You sign up and use our applications and services as an authorized user.
  • You visit or navigate any of our websites linked to this policy.
  • You communicate with us via email, calls, texts (SMS), or other channels.

Personal Data Collection

We collect diverse types of personal data, including:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details for purchasing our services or products.
  • Financial Information: Financial records required for billing and financial operations.
  • Purchase Information: Data about your purchases, order history, and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  • Location Data: Geolocation information provided when you interact with our services.
  • Feedback: Your opinions, reviews, and comments on our products or services.
  • Social Media Information: Details from social media platforms when you connect with us via these channels.
  • Product Information: Insights about the products you view, search for, or purchase.

We acquire this data through direct user input, interactions with our systems, and automated technologies. Additionally, we may receive personal data from third parties who provide services on our behalf, always adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and analyze website performance. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating our site and using its features.
  • Preference: Remembering user preferences to provide a personalized experience.
  • Analytics: Tracking aggregated data for performance measurement and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data as required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Personal Injury Help implements robust organizational safeguards and security practices to protect your personal data:

  • Encrypted Communication: We utilize encryption protocols to safeguard data during transmission.
  • Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products are not intentionally designed for or directed at children, and we do not knowingly collect personal data from them.

Your Rights

Depending on your location, you may have various rights regarding your personal data, including:

  • Access to your information
  • Rectification or erasure of inaccurate data
  • Restriction or object to the processing of your data
  • Data portability
  • The right to object to and be free from certain uses of your data
  • Non-discrimination for exercising your data privacy rights

To exercise these rights, please contact our dedicated privacy team. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it regularly for changes.

Contact Information

For inquiries, unsubscribe requests, or if you have any questions related to data privacy, please reach out to us: